If you are new to the U.S., you may be wondering how to access health care easily and affordably. Going to a doctor’s office can be difficult, especially if you do not have transportation, work long hours, or are unsure how the healthcare system works. That is where telehealth services can help.
A telehealth appointment is a way to speak with a healthcare provider using a phone, computer, or tablet instead of visiting a clinic in person. You can have a telehealth visit from the comfort of your home, saving time and money. Many doctors now offer this service to make it easier for patients to receive care.
How Does a Telehealth Appointment Work?
A telehealth appointment works much like an in-person visit, except you do not need to go to a provider’s office. Instead, you connect with a healthcare provider through video chat, a phone call, or an online platform. Here’s how it usually works:
Schedule Your Appointment – You can book a telehealth visit online or by calling the provider’s office. Some clinics also allow same-day virtual visits.
Connect Using Technology – At your appointment time, you will use a smartphone, tablet, or computer to join a video chat or answer a phone call from your doctor. Some telehealth tools may require you to download an app.
Discuss Your Health Issue – You will talk to your provider about your symptoms, medical history, and concerns, just like in a traditional appointment.
Receive a Diagnosis and Treatment Plan – The doctor may prescribe medication, suggest lifestyle changes, or recommend further tests. If needed, they will ask you to schedule an in-person visit.
What Health Issues Can Be Treated with Telehealth?
Telehealth services are useful for many health problems that do not require a physical exam. Some common reasons people use virtual care include:
Minor illnesses – Colds, flu, allergies, and infections can often be treated with a telehealth visit.
Chronic condition management – If you have diabetes, high blood pressure, or other long-term health issues, a provider can monitor your condition and adjust treatment plans through telemedicine.
Mental health support – Telehealth makes it easier to speak with a therapist or counselor about anxiety, depression, or stress.
Prescription refills and test result reviews – If you need a medication refill or want to review your test results, a virtual visit can be a convenient option.
When You Need an In-Person Visit Instead
While telehealth is helpful for many situations, some health care services require an in-person visit. You should go to a clinic or hospital if:
You have a medical emergency, such as chest pain, trouble breathing, or severe injuries.
You need physical exams, lab tests, or vaccinations, which cannot be done remotely.
Your doctor needs to check your blood pressure, heart, or lungs in person.
Your symptoms are serious and require hands-on treatment.
Why Telehealth Is a Great Option for Immigrants
If you are new to the U.S., you may face challenges when trying to access healthcare. Telehealth services can help you in several ways:
Saves time and money – No need to travel, take time off work, or pay for transportation.
Convenient for families – You can have a telehealth appointment while caring for children or elderly family members at home.
Available in multiple languages – Many providers offer language support to help you communicate.
Safe and private – Telehealth offers a secure way to discuss personal health concerns without going to a crowded clinic.
How to Prepare for Your Telehealth Visit
To make the most of your telehealth appointment, follow these simple steps:
Check your internet connection – A strong Wi-Fi or mobile data connection will help prevent call interruptions.
Choose a quiet and private space – Find a place where you can talk openly about your health without distractions.
Have your medical information ready – Write down your symptoms, medications, and any recent test results.
Make a list of questions – If you have concerns about your health, prepare questions in advance so you don’t forget to ask your provider.
Does Insurance Cover Telehealth Appointments?
Many health insurance plans in the U.S., including Medicaid and private insurance, cover telehealth visits. The cost of a telehealth appointment depends on your provider and insurance policy. Some clinics also offer free or low-cost telehealth services for those without insurance.
If you are unsure about coverage, call your healthcare provider or insurance company to ask about costs and payment options.
Popular Telehealth Services Accessible via Phone, Computer, or Tablet
Accessing healthcare has become more convenient with the rise of telehealth services. Here are some popular platforms you can use:
1. Teladoc Health
Teladoc Health offers 24/7 access to licensed doctors for non-emergency conditions through video calls or mobile device consultations. They provide services in multiple languages, making it easier for non-English speakers to communicate with healthcare providers.
Services Include:
General medical consultations
Mental health support
Dermatology services
Nutrition advice
Access: Available via smartphone, tablet, or computer.
Website: Teladoc
2. Amwell
Amwell connects you with doctors, therapists, and specialists at any time.
Services Include:
Urgent care
Therapy and psychiatry
Nutrition counseling
Pediatrics
Access: Available via smartphone, tablet, or computer.
Website: Amwell
3. MDLIVE
MDLIVE provides virtual consultations with board-certified doctors.
Services Include:
Primary care
Dermatology
Behavioral health
Urgent care
Access: Available via smartphone, tablet, or computer.
Website: MDLIVE
3. MDLIVE
MDLIVE provides virtual consultations with board-certified doctors.
Services Include:
Primary care
Dermatology
Behavioral health
Urgent care
Access: Available via smartphone, tablet, or computer.
Website: MDLIVE
4. Talkspace
Talkspace specializes in online therapy and mental health services.
Services Include:
Individual therapy
Couples therapy
Psychiatry services
Access: Available via smartphone, tablet, or computer.
Website: Talkspace
Is Telehealth Right for You? Here’s What to Consider
Telehealth is a great way to receive care for many non-emergency health issues. It is especially helpful if you have a busy schedule, limited transportation, or difficulty finding a healthcare provider nearby.
If you need a quick consultation, medication refill, or mental health support, a telehealth appointment can save you time and make healthcare more accessible. However, if you experience a serious health issue, do not hesitate to visit a clinic or hospital for in-person care.
As you settle into life in the U.S., telehealth can be a useful tool to help you manage your personal health. Try it for your next appointment and see how it works for you!
